TOA
PAYOH VETS
toapayohvets.com
Date:
17 July, 2009 |
Focus: Small
animals - dogs, cats, hamsters & rabbits |
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SURGERY HOURS:
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*10 a.m - 5 p.m (Mon - Sun,
except Sat). Dr Sing Kong Yuen. By Appointment Only.
*6 p.m - 10 p.m (Mon - Fri). 10am - 5pm (Sat). Dr
Jason Teo. House-calls available.
Appointment preferred.
Tel: 6254-3326, 9668-6469 |
EMERGENCY
11 p.m to 6 a.m
Dr Teo
Tel: 9853-1315,
9668-6469, 6254-3326 |
judy@toapayohvets.com
Fax: +65 6256 0501 |
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Toa Payoh Vets Clinical
Research
Making veterinary surgery alive
to a veterinary student studying in Australia
using real case studies and pictures |
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An Excellent Client-Veterinarian Relationship
Dr Sing Kong Yuen, BVMS (Glasgow), MRCVS
Case recorded:
17 July, 2009 |
E-MAIL NO. 1
June 13, 2009
From: ....@singnet.com.sg
Subject: rabbit after surgery
To:
judy@toapayohvets.com
Dear Dr Sing,
My rabbit bite the thread off 2 days after the surgery but the wound
did not open. However, I thought I spotted a bum and suspect that it
develops pus inside. Should I bring her back for you to check?
Owner of rabbit with
foreign body |
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E-MAIL REPLY FROM DR SING
June 14, 2009
Hi
Best to phone me when your rabbit has a problem as I don't read
e-mails immediately. Just press and clean up the swelling. May be just
blood. I did not ask you to put an e-collar on the rabbit although it
should have one. However, the wound should heal. Clean it twice a
daily with cotton and clean water.
Please do a market survey for me how many students in your school keep
pets and how many keep
dogs and cats. Best wishes. |
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E-MAIL NO.2
June 14, 2009
From: ....@singnet.com.sg
Subject: Re: rabbit after surgery
Thank you for your reply Dr Sing.
I will clean my rabbit's wound and monitor her for the next few days.
As for the survey, I will try to do it when school reopens.
Regards
Owner of rabbit with
foreign body |
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E-MAIL NO.3
July 16, 2009
From: ....@singnet.com.sg
Subject: Re: rabbit after surgery
Hi Dr Sing,
Didn't really have a big
sample size for the survey but I tried to find out from classes
that I teach. These pupils are about 13 to 15 years old.
About 27% of the pupils keep pets at home and out of these pupils 11%
have dogs or cats. Most of the teenagers have blogs but they told me
they don't really write about their pets.
Also, just to let you know that my rabbit has recovered and is
well. Thank you.
Regards,
Owner of rabbit with
foreign body |
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An excellent client-veterinary
relationship exists here and that is beneficial for the rabbit ultimately.
Although the "customer" is always right, "cash is king" and there are
other vets who provide the same service, it is still best for the pet
owner to adopt a goodwill-building mindset for the sake of his
or her pet. Personalised veterinary medicine requires goodwill and
trust from the pet owner.
I did not expect the rabbit owner to really do a survey for me.
However she did it.
This small survey from a neighbourhood school in the heartland of
Singapore is quite interesting to me. I believe none has been done and
why should anyone bother to do it as there is no money in it!
Dogs and cats do form the majority of my Toa Payoh Vets cases.
As for the teacher's rabbit, I am
glad that he is well. The young
teacher took a month to consult me
again. Maybe I ought to have had
the
surgical excision done in the first place to save her time. I had
thought of saving her some money as surgery and anaesthesia would cost
more but maybe time is more precious to the young busy teacher.
Removal of the foreign body would be the first choice of treatment but
in this case, I did not do it as I did not want the teacher to incur
higher veterinary costs at the first consultation.
In such cases, surgical excision
solves the itchy problem. The
rabbit was put under general
anaesthesia and operated. I did
not recommend an e-collar as some
rabbits just hate wearing them.
Maybe I ought to put on a bandage
but the awkward location would not
be easy for bandaging. The
wound healed because the foreign
body had been excised. As to how
this teacher's pet managed to be
injured with a foreign body, it is
a mystery to me as the rabbit has
been very well cared for. I
guess, active young rabbits, like
children, do get injured.
Many skin infections and wounds do heal with antibiotics
and anti-inflammatory drugs. If they
don't heal, then there is a high possibility of a "foreign body" under
the skin. Sometimes it may be just better to get into surgery and get
the pet "one" treatment once and for all. It may be penny wise,
pound foolish to do otherwise! Living is a marathon of learning
from previous experiences to benefit future pet owners.
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Asiahomes Internet
All rights reserved. Revised: July 17, 2009
Toa Payoh Vets
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